Privacy policy

Privacy Policy

Blackgrain Supply Co.
Last Updated: 12Apr26

Blackgrain Supply Co. (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website or storefront.


1. Information We Collect

When you interact with Blackgrain Supply Co., we may collect the following types of information:

Personal Information

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely through third-party providers)

Order Information

  • Products purchased
  • Order history
  • Transaction details

Device & Usage Information

  • IP address
  • Browser type
  • Time zone
  • Cookies and tracking data
  • Pages visited and interaction behavior

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you (order confirmations, updates, support)
  • Screen orders for potential fraud or risk
  • Improve our website, products, and customer experience
  • Send marketing communications (only if you opt in)

3. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties to operate our business, including:

  • Payment processors (e.g., Shopify Payments, PayPal)
  • Shipping carriers (USPS, UPS, FedEx)
  • Analytics providers (e.g., Google Analytics)

These partners only receive the information necessary to perform their functions.


4. Cookies & Tracking

We use cookies and similar technologies to:

  • Keep your shopping session active
  • Remember preferences
  • Analyze site performance
  • Improve marketing effectiveness

You can disable cookies through your browser settings, but this may affect site functionality.


5. Your Rights

If you are a U.S. resident (including California under CCPA/CPRA), you have the right to:

  • Request access to your personal data
  • Request correction or deletion
  • Opt out of marketing communications

To exercise these rights, contact us at:
[Insert Contact Email]


6. Data Retention

We retain your information only as long as necessary to:

  • Fulfill orders
  • Maintain records for legal and tax purposes
  • Resolve disputes

7. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure.


8. Third-Party Links

Our site may contain links to external websites. We are not responsible for the privacy practices of those sites.


9. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.


10. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page.


11. Contact Us

For questions or concerns about this Privacy Policy, contact:

Blackgrain Supply Co.
Email: [Insert Email]
Location: United States